Seasonal Retail Ops & Guest Experience Associate

ALO; Durham (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Generous employee discount

Monthly Store Incentives

Clothing Allowance

Free membership to ALO Wellness Club

Job summary

ALO seeks a Seasonal Operations Associate to support peak time store goals through exceptional guest experiences and brand alignment. The role emphasizes inventory integrity, visual standards, and efficient stockflow to drive loyalty and team performance.

Ideal candidates bring 1+ year in client-centric retail, are comfortable with constant movement, and can lift up to 50 pounds. Part-time, non-exempt, with a Blackout period during holidays, offers employee perks and incentives.

Qualifications

• 1+ years prior work experience in a client-centric, sales & operational environment.
• Requires constant movement in and around all areas of store.
• Ability to lift, push, carry or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.

Responsibilities

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy & reducing shrink.
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to elevate process or system gaps.
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.
• Maintain and champion strong visual standards for the sales floor.
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized.
• Support a safe work environment and efficient operation through strong stockroom standards and processes.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests.
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence.
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies.
• Resolve client needs quickly & effectively ensuring customer satisfaction.
• Identify product concerns and communicate inventory needs to support the business goals.

Skills

Customer service

Sales & operations

Job description

ALO seeks a Seasonal Operations Associate to support peak time store goals through exceptional guest experiences and brand alignment. The role emphasizes inventory integrity, visual standards, and efficient stockflow to drive loyalty and team performance.

Ideal candidates bring 1+ year in client-centric retail, are comfortable with constant movement, and can lift up to 50 pounds. Part-time, non-exempt, with a Blackout period during holidays, offers employee perks and incentives.