Seasonal Retail Operations Specialist

JCPenney; Concord (CA); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Employee discount

Job summary

JCPenney in Concord, California is seeking a Seasonal Operations Associate to help create an outstanding customer experience by performing store operations before opening. This early morning role supports the team with merchandising and stocking tasks to prepare the sales floor for customers.

This position involves replenishing stock, processing pricing changes, fulfilling online orders, and keeping the backroom organized. Seasonal status may extend based on performance and business needs.

Responsibilities

• Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
• Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
• Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
• Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
• Backroom standards: You keep the stockroom safe, clean, and organized .
• On-line jcp.com pick up: You may be responsible for finding and fulfilling orders placed online.
• Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
• Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise or business processes.

Skills

Customer service

Pricing & signing

Stock replenishment

Merchandise handling

Team collaboration

Job description

JCPenney in Concord, California is seeking a Seasonal Operations Associate to help create an outstanding customer experience by performing store operations before opening. This early morning role supports the team with merchandising and stocking tasks to prepare the sales floor for customers.

This position involves replenishing stock, processing pricing changes, fulfilling online orders, and keeping the backroom organized. Seasonal status may extend based on performance and business needs.