Seasonal Retail Operations Pro

Crate & Barrel; Massachusetts; Presencial; USD 19.000 - 28.000; A tiempo parcial

Descripción de la vacante

Crate & Barrel in Massachusetts is seeking Seasonal Operations Associates to support store profitability and guest experience during the holiday season. You'll ensure stock readiness, assist displays, and facilitate curbside and ship-from-store orders.

This role emphasizes teamwork, customer service, and adherence to loss prevention guidelines, with weekend availability after Thanksgiving and around Christmas.

Formación

• Customer service or retail experience preferred.
• Good communication skills.
• Ability to move and/ or lift up to 50 pounds; heavier merchandise with team assist.
• Must be able to work the weekend after Thanksgiving AND the days surrounding Christmas.
• Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night.

Responsabilidades

• Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom.
• Assist the leadership team with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase.
• Process incoming and outgoing packages, including customer curbside pick-up orders, ship from store, and buy online, pick up in store, in a timely manner.
• Support and maintain store sales and service goals and standards as communicated by the leadership team.
• Drive sales through engagement of customers, sharing and demonstrating product knowledge and product expertise, as needed.
• Lead by example and support store leadership in holding self and others accountable for store profitability and operational excellence.
• Have awareness of current promotions, brand initiatives/events, store services, collaborations, and promote them to customers.
• Maintain an awareness of loss prevention, security and safety following the guidelines provided by leadership and/or as outlined in the Associate Policy Manual.
• Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates.

Conocimientos

Customer service

Retail experience

Communication

Descripción del empleo

Crate & Barrel in Massachusetts is seeking Seasonal Operations Associates to support store profitability and guest experience during the holiday season. You'll ensure stock readiness, assist displays, and facilitate curbside and ship-from-store orders.

This role emphasizes teamwork, customer service, and adherence to loss prevention guidelines, with weekend availability after Thanksgiving and around Christmas.