Seasonal Retail Merchandiser — Customer Experience Focus

The TJX Companies, Inc.; San Jose (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Comprehensive benefits package

Job summary

The TJX Companies, HomeGoods store in San Jose is hiring a Retail Associate to deliver a highly satisfied customer experience by engaging with customers, upholding store standards, and supporting loss prevention and safety practices.

You will work across areas as needed, promote credit and loyalty programs, handle transactions accurately, maintain merchandising standards, and participate in store recovery. A comprehensive benefits package and competitive pay accompany the role.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows procedures and standards.
• Accurately processes merchandise for the sales floor following procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains cleanliness and safety of the sales floor.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and safety initiatives.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Lifting heavy objects

Job description

The TJX Companies, HomeGoods store in San Jose is hiring a Retail Associate to deliver a highly satisfied customer experience by engaging with customers, upholding store standards, and supporting loss prevention and safety practices.

You will work across areas as needed, promote credit and loyalty programs, handle transactions accurately, maintain merchandising standards, and participate in store recovery. A comprehensive benefits package and competitive pay accompany the role.