Seasonal Backroom & Customer Experience Associate

The TJX Companies, Inc.; Town of Florida (NY); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

HSA

life insurance

short/long term disability

paid holidays/vacation/sick

paid parental leave

401(k) match

referral bonuses

pet & legal insurance

credit union

Job summary

The TJX Companies, Inc. is seeking an associate to deliver a highly satisfied customer experience across our HomeGoods/Marshalls/TJX stores. You will engage with customers, maintain a clean, organized store, and support operations, merchandising, and loss prevention.

Training may involve cross-training to support various areas of the business. The role emphasizes excellent service, friendly communication, and teamwork in a dynamic, fast-paced retail environment with opportunities for growth and

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Job description

The TJX Companies, Inc. is seeking an associate to deliver a highly satisfied customer experience across our HomeGoods/Marshalls/TJX stores. You will engage with customers, maintain a clean, organized store, and support operations, merchandising, and loss prevention.

Training may involve cross-training to support various areas of the business. The role emphasizes excellent service, friendly communication, and teamwork in a dynamic, fast-paced retail environment with opportunities for growth and