Seasonal Retail Associate: Customer Experience Focus

The TJX Companies, Inc.; Palm Desert (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Paid holidays/vacation/sick

Life insurance

Job summary

The TJX Companies, Inc. operates HomeGoods in Palm Desert, CA, and seeks a customer-focused team member to deliver a highly satisfactory shopping experience. You will engage customers, follow loss prevention standards, and support multiple store areas as needed.

Responsibilities include processing transactions, promoting credit/loyalty programs, and maintaining store cleanliness and merchandising standards. Prior retail experience is a plus and a flexible schedule is required.

Qualifications

• Excellent customer service is essential.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Excellent customer service

Flexible schedule

Strong communication

Attention to detail

Multi-tasking

Adaptability to change

Ability to lift heavy objects

Team collaboration

Retail experience preferred

Job description

The TJX Companies, Inc. operates HomeGoods in Palm Desert, CA, and seeks a customer-focused team member to deliver a highly satisfactory shopping experience. You will engage customers, follow loss prevention standards, and support multiple store areas as needed.

Responsibilities include processing transactions, promoting credit/loyalty programs, and maintaining store cleanliness and merchandising standards. Prior retail experience is a plus and a flexible schedule is required.