Seasonal Retail Experience Specialist

The TJX Companies, Inc.; Falls Church (VA); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Paid holidays

Job summary

HomeGoods at The TJX Companies, Inc. in Falls Church, VA is hiring a Store Associate to deliver a highly satisfied customer experience and keep a clean, organized store environment.

You will engage customers, process purchases, support loyalty programs, and uphold merchandising standards while adapting to varied tasks across departments. The role emphasizes teamwork, safety, and continuous learning within a Fortune 100 off-price retailer.

Qualifications

• Excellent customer service skills.
• Willingness to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task in a fast-paced environment.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexibility

Communication

Multi-tasking

Lifting capability

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. in Falls Church, VA is hiring a Store Associate to deliver a highly satisfied customer experience and keep a clean, organized store environment.

You will engage customers, process purchases, support loyalty programs, and uphold merchandising standards while adapting to varied tasks across departments. The role emphasizes teamwork, safety, and continuous learning within a Fortune 100 off-price retailer.