Seasonal Retail Customer Experience Specialist

Kohl's; Anchorage (AK); On-site; USD 42,981,000 - 57,859,000; Full time

Job summary

Kohl's in Anchorage, AK seeks a friendly Retail Associate to deliver excellent customer service at the point of sale and through service processes, ensuring speed and a compelling customer experience.

You will greet customers, operate cash register, scan items, handle payments, support inventory, assist training, and participate in daily service tasks. Must be 16+, flexible schedule, no prior retail experience required.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal and written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Skills

Customer service

Multi-tasking

Communication

No experience required

Flexible hours

Job description

Kohl's in Anchorage, AK seeks a friendly Retail Associate to deliver excellent customer service at the point of sale and through service processes, ensuring speed and a compelling customer experience.

You will greet customers, operate cash register, scan items, handle payments, support inventory, assist training, and participate in daily service tasks. Must be 16+, flexible schedule, no prior retail experience required.