Seasonal Retail & Customer Experience Associate

Michaels; Town of Vestal (NY); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Job summary

Michaels Stores in Binghamton-Vestal, NY is seeking a customer-focused team member to help customers find products and provide excellent service. You will handle checkout transactions, assist with merchandise, and participate in truck unloading and stocking to keep the store well-merchandised.

Responsibilities include engaging customers about rewards programs, supporting BOPIS/SFS processes, and maintaining stock levels while following SOPs and safety standards.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods.
• Able to lift/move heavy boxes, reach high shelves.

Responsibilities

• Assist customers in locating products and offering solutions.
• Provide a fast, friendly checkout with accurate cash handling.
• Participate in truck unload, stocking, and planogram duties.
• Support Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Maintain merchandise recovery and in-stock conditions across the store.
• Adhere to SOPs and Company policies while promoting the brand.

Skills

Customer service

Cash handling

Retail experience

Stocking duties

Job description

Michaels Stores in Binghamton-Vestal, NY is seeking a customer-focused team member to help customers find products and provide excellent service. You will handle checkout transactions, assist with merchandise, and participate in truck unloading and stocking to keep the store well-merchandised.

Responsibilities include engaging customers about rewards programs, supporting BOPIS/SFS processes, and maintaining stock levels while following SOPs and safety standards.