Seasonal Retail Concierge & Checkout Pro

Michaels Stores; Saint Augustine (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

Job summary

The Michaels Stores in Saint Augustine, FL is seeking a team member to help customers find products, provide solutions, and ensure a fast checkout experience. You will participate in truck unloading, stocking, and planogram maintenance, and engage customers in omnichannel services such as Buy Online Pickup in Store and Ship From Store.

Applicants must be able to stand for long periods, lift heavy boxes, and work flexible hours including nights and weekends.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and perform physical tasks.

Responsibilities

• Help customers locate products and provide solutions
• Provide fast, friendly checkout experience and handle cash
• Promote and enroll customers in Rewards program and Private Label Credit Card
• Educate customers on VOC survey
• Assist with Omni-channel processes (BOPIS, SFS)
• Participate in truck unload, stocking, and planogram activities
• Maintain in-stock store and conduct merchandise recovery
• Support shrink and safety programs
• Follow SOPs and company policies
• Interact professionally with customers and teammates
• Cross trained in framing selling and production

Skills

Customer service

Cash handling

POS system

Merchandising

Teamwork

Tools

POS system

Job description

The Michaels Stores in Saint Augustine, FL is seeking a team member to help customers find products, provide solutions, and ensure a fast checkout experience. You will participate in truck unloading, stocking, and planogram maintenance, and engage customers in omnichannel services such as Buy Online Pickup in Store and Ship From Store.

Applicants must be able to stand for long periods, lift heavy boxes, and work flexible hours including nights and weekends.