Seasonal Retail Cashier & Customer Service Pro

Michaels Stores; Tacoma (WA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Employee discounts

Health benefits

401(k) with employer match

Tuition assistance

Job summary

Michaels Stores in Tacoma, WA is hiring a Store Team Member to deliver friendly customer service, help shoppers locate products, and ensure a fast, accurate checkout experience.

You will unload trucks, stock shelves, maintain planograms, support Buy Online Pickup in Store and Ship From Store, and keep the store well merchandised and in stock while upholding safety and SOP standards. Team members also receive employee discounts.

Qualifications

• Retail and/or customer service experience preferred.
• Able to stand for long periods and move throughout the store.
• Capable of handling cash and returns per SOP.

Responsibilities

• Help customers locate products and provide solutions.
• Provide fast, friendly checkout with cash handling.
• Engage customers on rewards programs and enrollments.
• Educate customers on VOC surveys.
• Assist with Omni channel processes (BOPIS and SFS).
• Participate in truck unload, stocking, and planogram processes.
• Maintain merchandise in-stock and well-merchandised; complete returns/go back processes.
• Support shrink and safety programs.
• Adhere to SOPs and company policies.

Skills

Retail customer service

Cash handling

Communication

POS system

Tools

POS system

Job description

Michaels Stores in Tacoma, WA is hiring a Store Team Member to deliver friendly customer service, help shoppers locate products, and ensure a fast, accurate checkout experience.

You will unload trucks, stock shelves, maintain planograms, support Buy Online Pickup in Store and Ship From Store, and keep the store well merchandised and in stock while upholding safety and SOP standards. Team members also receive employee discounts.