Early Morning Retail Stocker and Customer Service

Michaels Stores; Tacoma (WA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

401(k) with employer match

Job summary

Michaels Stores is hiring at SEA-TACOMA, WA to deliver friendly customer service and help shoppers find products. You will ensure fast checkout and accurate cash handling while supporting omni-channel processes like Buy Online Pickup in Store and Ship From Store.

You will participate in truck unloading, stocking, and maintaining in-store displays, with a focus on recovery, in-stock levels, and store safety standards. Customer care is essential.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards; enrollments.
• Educate customers on VOC survey and collect feedback.
• Assist with Omni channel processes: BOPIS and Ship From Store.
• Stock, unload trucks, maintain store recover standards and planograms.

Skills

Retail experience

Customer service

Job description

Michaels Stores is hiring at SEA-TACOMA, WA to deliver friendly customer service and help shoppers find products. You will ensure fast checkout and accurate cash handling while supporting omni-channel processes like Buy Online Pickup in Store and Ship From Store.

You will participate in truck unloading, stocking, and maintaining in-store displays, with a focus on recovery, in-stock levels, and store safety standards. Customer care is essential.