Seasonal Retail Associate: Friendly Service & In-Store Help

Michaels; Ramsey (NJ); Presencial; USD 22.000 - 25.000; Jornada completa

Descripción de la vacante

The Michaels NWK-RAMSEY store in Ramsey, NJ is seeking a store team member to deliver friendly customer service, help shoppers, and keep the store stocked and merchandised. You will assist with checkout, BOPIS/SFS processes, and participate in framing-related duties as needed.

Candidates should be at least 16 years old and able to stand for long periods; the role involves unloading trucks, lifting, and following SOPs and safety guidelines while upholding Michaels’ brand values.

Formación

• Retail and/or customer service experience preferred.

Responsabilidades

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
• Cross trained in Custom Framing selling and production.

Conocimientos

Retail experience

Customer service

Descripción del empleo

The Michaels NWK-RAMSEY store in Ramsey, NJ is seeking a store team member to deliver friendly customer service, help shoppers, and keep the store stocked and merchandised. You will assist with checkout, BOPIS/SFS processes, and participate in framing-related duties as needed.

Candidates should be at least 16 years old and able to stand for long periods; the role involves unloading trucks, lifting, and following SOPs and safety guidelines while upholding Michaels’ brand values.