Seasonal Retail Associate - Flexible Hours & Fast Service

Kohl's; Westland (MI); On-site; USD 18,000 - 22,000; Full time

Job summary

Kohl's is hiring a Customer Service Associate in Westland, MI to deliver friendly, efficient service at the point of sale and through customer interactions. You will greet customers, help with products, operate the cash register, scan items, bag merchandise, and handle payments while maintaining accuracy and courtesy.

You'll follow Kohl's guidelines to meet or exceed goals, support inventory processes, and assist in onboarding new team members.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers, by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Assist training of new hires on the service team and Kohl's brand standards.
• Participate in daily service processes including register balancing and replenishment.

Skills

Excellent customer service

Multi-tasking & attention to detail

Verbal & written communication

Flexible availability

16+ age requirement

Job description

Kohl's is hiring a Customer Service Associate in Westland, MI to deliver friendly, efficient service at the point of sale and through customer interactions. You will greet customers, help with products, operate the cash register, scan items, bag merchandise, and handle payments while maintaining accuracy and courtesy.

You'll follow Kohl's guidelines to meet or exceed goals, support inventory processes, and assist in onboarding new team members.