Seasonal Retail Associate — Flexible, Fast Service

Kohl's; Kentwood (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kohl's is seeking a customer-focused associate in Kentwood, MI to deliver great service at the point of sale and in customer service processes. You will operate a cash register, scan items, bag merchandise, and handle payments while upholding Kohl’s standards and speed of service.

The role emphasizes engaging customers, meeting or exceeding goals for loyalty programs, and supporting inventory accuracy. Flexible scheduling includes days, evenings, weekends, and holidays to help the store run

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).

Skills

Customer service

Multi-tasking

Communication skills

Job description

Kohl's is seeking a customer-focused associate in Kentwood, MI to deliver great service at the point of sale and in customer service processes. You will operate a cash register, scan items, bag merchandise, and handle payments while upholding Kohl’s standards and speed of service.

The role emphasizes engaging customers, meeting or exceeding goals for loyalty programs, and supporting inventory accuracy. Flexible scheduling includes days, evenings, weekends, and holidays to help the store run