Seasonal Retail Sales Associate — Flexible Hours

Kohl's; Novi (MI); On-site; USD 18,000 - 21,000; Full time

Job summary

Kohl's in Novi, MI is seeking an Associate to deliver excellent customer service at the point of sale, greet customers, operate the cash register, and assist with products. You will ensure fast, friendly service and help maintain store standards.

You will support inventory accuracy, participate in daily service processes, and help train new hires while meeting Kohl's brand standards. Flexible days, nights, weekends and holidays are required.

Qualifications

• Excellent customer service skills with ability to multi-task and strong attention to detail.
• Verbal and written communication and interpersonal skills.
• No retail experience required; 16+ years of age or older; flexible availability including days, nights, weekends and holidays.

Responsibilities

• Engage customers by greeting them and assisting with products and services, operate a cash register, scan items, bag merchandise and handle payments.
• Execute point of sale and customer service standards with courtesy, speed, and efficiency.
• Meet or exceed individual goals (credit, loyalty).
• Support inventory accuracy through POS and merchandise disposition practices.
• Assist in training new hires on service processes and Kohl's brand standards.
• Participate in daily service processes (register and cash balancing, change orders, replenish supplies).
• Act with integrity and foster teamwork in an inclusive culture.
• Demonstrate a customer service mindset and resolve issues effectively.
• Follow company policies, procedures, and safety guidelines.

Skills

Customer service

Multitask

Communication

Attention to detail

Flexibility

Job description

Kohl's in Novi, MI is seeking an Associate to deliver excellent customer service at the point of sale, greet customers, operate the cash register, and assist with products. You will ensure fast, friendly service and help maintain store standards.

You will support inventory accuracy, participate in daily service processes, and help train new hires while meeting Kohl's brand standards. Flexible days, nights, weekends and holidays are required.