Seasonal Retail Associate - Flexible Hours Customer Service

Kohl's; Midland (MI); On-site; USD 16,000 - 22,000; Full time

Job summary

Kohl's in Midland, MI is seeking an associate to deliver outstanding customer service at the point of sale and across service processes. You will help customers, handle transactions, and contribute to a fast, friendly shopping experience.

You will follow Kohl's guidelines for the POS, support inventory accuracy, and assist in training new team members. Flexibility for days, nights, weekends, and holidays is expected.

Qualifications

• Excellent customer service, strong attention to detail.
• Ability to multitask and manage time effectively.
• Strong verbal and written communication skills.
• Flexibility to work days, nights, weekends and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).

Skills

Customer service

Multi-tasking

Communication

Flexibility

Age 16+

Job description

Kohl's in Midland, MI is seeking an associate to deliver outstanding customer service at the point of sale and across service processes. You will help customers, handle transactions, and contribute to a fast, friendly shopping experience.

You will follow Kohl's guidelines for the POS, support inventory accuracy, and assist in training new team members. Flexibility for days, nights, weekends, and holidays is expected.