Seasonal Retail Associate: Fast POS & Customer Service

Kohl's; Yuma (AZ); On-site; USD 21,000 - 25,000; Full time

Job summary

Kohl's is hiring for a front-end associate role focused on delivering exceptional customer service at the point of sale. You will greet customers, operate cash registers, scan items, bag merchandise and handle different payment methods efficiently.

Responsibilities include meeting individual goals, supporting inventory accuracy, aiding in training new hires, and participating in daily service processes. Flexibility to work days, nights, weekends, and holidays is required.

Qualifications

• Excellent customer service skills with ability to multi-task and attention to detail.
• Verbal and written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).

Skills

Excellent customer service

Multi-tasking

Verbal/written communication

Attention to detail

Flexible availability

Job description

Kohl's is hiring for a front-end associate role focused on delivering exceptional customer service at the point of sale. You will greet customers, operate cash registers, scan items, bag merchandise and handle different payment methods efficiently.

Responsibilities include meeting individual goals, supporting inventory accuracy, aiding in training new hires, and participating in daily service processes. Flexibility to work days, nights, weekends, and holidays is required.