Seasonal Retail Associate — Fast, Friendly Customer Service

Kohl's; Tulsa (OK); On-site; USD 14,000 - 20,000; Full time

Job summary

Kohl’s in Tulsa is seeking a friendly, customer-focused Associate to assist shoppers at the point of sale and in customer service tasks. You will greet customers, operate the cash register, scan items, bag merchandise, and handle payment methods, while adhering to Kohl’s guidelines and delivering a fast, courteous experience.

You’ll contribute to inventory accuracy, support training for new team members, participate in daily service routines, and help maintain a welcoming store environment.

Qualifications

• Excellent customer service and multi-tasking with attention to detail.
• Strong verbal and written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Skills

Customer service

Communication skills

Age 16+

Flexible schedule

No retail experience required

Job description

Kohl’s in Tulsa is seeking a friendly, customer-focused Associate to assist shoppers at the point of sale and in customer service tasks. You will greet customers, operate the cash register, scan items, bag merchandise, and handle payment methods, while adhering to Kohl’s guidelines and delivering a fast, courteous experience.

You’ll contribute to inventory accuracy, support training for new team members, participate in daily service routines, and help maintain a welcoming store environment.