Seasonal Retail Associate: Fast Checkout & Service

michaels; Coon Rapids (MN); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Job summary

Michaels MSP-COON RAPIDS/MAIN store in Minnesota is seeking team members to deliver friendly customer service, assist shoppers, and ensure fast, accurate checkouts. You will participate in truck unloads, stocking, planograms, and omnichannel processes, with opportunities in Custom Framing and cross-training across duties.

The role emphasizes a positive store environment, adherence to SOPs, safety programs, and a commitment to Michaels' brand values.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production
• Other duties as assigned

Skills

Customer service

Cash handling

Job description

Michaels MSP-COON RAPIDS/MAIN store in Minnesota is seeking team members to deliver friendly customer service, assist shoppers, and ensure fast, accurate checkouts. You will participate in truck unloads, stocking, planograms, and omnichannel processes, with opportunities in Custom Framing and cross-training across duties.

The role emphasizes a positive store environment, adherence to SOPs, safety programs, and a commitment to Michaels' brand values.