Seasonal Retail Associate: Fast Checkout & In-Store Help

The Michael's Companies; Clark, Northern (NJ, KY); Hybrid; USD 22,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

Job summary

The Michaels Companies in Clark, NJ is seeking a store team member to deliver friendly customer service, help shoppers, and maintain a well‑stocked, in‑stock store. You’ll assist with checkout, unloading, and merchandising while promoting rewards programs and Omni channel options.

This role emphasizes teamwork, safety, and adherence to SOPs; cross‑training in framing and production may occur. Expect varied shifts, including nights and weekends, in a climate-controlled retail setting.

Qualifications

• Preferred Type of experience the job requires Retail and/or customer service experience preferred.

Responsibilities

• Deliver friendly customer service, help customers shop our store, and find what they're looking for.
• Ensure all customers receive a fast and friendly checkout experience.
• Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in the truck unload, stocking, and planogram (POGs) processes.
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
• Cross trained in Custom Framing selling and production.
• Other duties as assigned.

Skills

Retail experience

Customer service

Job description

The Michaels Companies in Clark, NJ is seeking a store team member to deliver friendly customer service, help shoppers, and maintain a well‑stocked, in‑stock store. You’ll assist with checkout, unloading, and merchandising while promoting rewards programs and Omni channel options.

This role emphasizes teamwork, safety, and adherence to SOPs; cross‑training in framing and production may occur. Expect varied shifts, including nights and weekends, in a climate-controlled retail setting.