Seasonal Retail Associate: Fast Checkout & Customer Care

The Michael's Companies; Alcoa (TN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Employee discounts

Tuition assistance

Job summary

The Michaels Companies in Knox-Maryville, TN is seeking a Store Associate to provide friendly customer service, stock shelves, and assist customers in finding products. You will handle checkout, participate in truck unload, and maintain planograms to keep the floor well merchandised.

This role supports omnichannel processes like Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) while delivering a positive shopping experience. Nights, weekends, and early mornings may be required.

Qualifications

• Retail or customer service experience preferred.
• Ability to engage customers and explain store programs.

Responsibilities

• Deliver friendly customer service and assist shoppers.
• Help customers locate products and provide solutions.
• Operate checkout and ensure fast, accurate cash handling.
• Unloading trucks, stocking, and maintaining planograms.
• Participate in BOPIS and Ship From Store processes.
• Support store recovery and shrink/safety programs.

Skills

Customer service

Retail experience

Cash handling

Job description

The Michaels Companies in Knox-Maryville, TN is seeking a Store Associate to provide friendly customer service, stock shelves, and assist customers in finding products. You will handle checkout, participate in truck unload, and maintain planograms to keep the floor well merchandised.

This role supports omnichannel processes like Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) while delivering a positive shopping experience. Nights, weekends, and early mornings may be required.