Seasonal Retail Associate - Discounts & Flexible Scheduling

Michaels of Canada; Bend (OR); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Employee discounts

Tuition assistance

Job summary

Michaels Stores in Bend, OR is seeking a team member to deliver friendly customer service, assist shoppers, and ensure a fast checkout experience. You will help with stock, store recovery, and omnichannel processes like BOPIS and SFS while promoting rewards programs.

The role includes cross-training in framing services and a focus on safety, store standards, and customer satisfaction. This is an on-site, full-time position at a busy retail location.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move throughout the store.

Responsibilities

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the benefits of the Michaels Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in the truck unload, stocking, and planogram (POGs) processes.
• Complete merchandise recovery and maintenance including the returns/go back process and general store recovery.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to SOPs and company policies; interact respectfully and be a role model for team members.
• Cross trained in Custom Framing selling and production.

Skills

Retail / Customer service

Job description

Michaels Stores in Bend, OR is seeking a team member to deliver friendly customer service, assist shoppers, and ensure a fast checkout experience. You will help with stock, store recovery, and omnichannel processes like BOPIS and SFS while promoting rewards programs.

The role includes cross-training in framing services and a focus on safety, store standards, and customer satisfaction. This is an on-site, full-time position at a busy retail location.