Seasonal Retail Associate: Customer Service & Store Support

The TJX Companies, Inc.; Richmond (VA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement leave

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

401(k) match

Medical, dental, vision

HSA

Health care FSA

Life insurance

Disability insurance

Parental leave

Holidays/vacation/sick

Discounts on auto/home

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. is hiring at Marshalls in Richmond, VA. You will deliver a high-quality customer experience, assist customers, and uphold store standards. The role supports multiple areas as needed and contributes to a positive store culture through integrity and teamwork.

You will engage customers, promote loyalty programs, and help maintain clean, organized aisles. This position requires flexibility and a willingness to adapt to changing priorities while ensuring safety and compliance.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Ability to lift heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Keeps the sales floor clean and organized.
• Rings customer purchases/returns accurately and counts change.
• Maintains merchandising standards and prepares merchandise for sale.
• Participates in store recovery and safety practices.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Details oriented

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is hiring at Marshalls in Richmond, VA. You will deliver a high-quality customer experience, assist customers, and uphold store standards. The role supports multiple areas as needed and contributes to a positive store culture through integrity and teamwork.

You will engage customers, promote loyalty programs, and help maintain clean, organized aisles. This position requires flexibility and a willingness to adapt to changing priorities while ensuring safety and compliance.