Seasonal Customer Experience Associate

The TJX Companies, Inc.; Issaquah (WA); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Cell phone discounts

Pet & legal insurance

Job summary

Marshalls at The TJX Companies, Inc. is hiring to deliver a high-quality customer experience while maintaining store standards and supporting diverse areas of the business. You will interact with customers, process transactions, and promote loyalty programs in a fast-paced retail setting.

The role emphasizes strong communication, the ability to adapt to changing directions, and a commitment to teamwork. A flexible schedule is required to meet store needs, and prior retail customer experience is

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced environment.
• Able to respond to changes and unexpected situations.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and upholding customer experience principles.
• Adhere to all operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple store areas to support business needs.
• Model established customer experience practices with customers and teammates.
• Maintain a clean, organized sales floor and support store recovery as needed.
• Accurately ring purchases/returns and promote credit and loyalty programs.

Skills

Customer service

Multitasking

Communication

Attention to detail

Job description

Marshalls at The TJX Companies, Inc. is hiring to deliver a high-quality customer experience while maintaining store standards and supporting diverse areas of the business. You will interact with customers, process transactions, and promote loyalty programs in a fast-paced retail setting.

The role emphasizes strong communication, the ability to adapt to changing directions, and a commitment to teamwork. A flexible schedule is required to meet store needs, and prior retail customer experience is