Seasonal Retail Associate — Customer Service & Merchandising

Michaels; Columbus (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Job summary

Michaels is seeking team members for our Columbus, GA store to deliver friendly customer service and help customers find products. You will ensure a fast checkout, participate in stocking and merchandising tasks, and support omnichannel processes like Buy Online Pickup in Store.

The role includes adapting to dynamic store duties, with emphasis on teamwork and customer satisfaction. Ideal candidates have retail or customer service experience, a positive attitude, and the willingness to work

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and complete enrollments.
• Assist with omnichannel processes (BOPIS, SFS).
• Participate in truck unload, stocking, and planogram processes.
• Maintain store recovery, inventory accuracy, and in-stock conditions.
• Support shrink and safety programs and adhere to SOPs.

Skills

Customer service

Cash handling

Sales

Job description

Michaels is seeking team members for our Columbus, GA store to deliver friendly customer service and help customers find products. You will ensure a fast checkout, participate in stocking and merchandising tasks, and support omnichannel processes like Buy Online Pickup in Store.

The role includes adapting to dynamic store duties, with emphasis on teamwork and customer satisfaction. Ideal candidates have retail or customer service experience, a positive attitude, and the willingness to work