Seasonal Retail Associate: Customer Service & Framing

Michaels Stores; Riverton (UT); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Partner discount programs

Job summary

Michaels in Riverton, UT is seeking a Store Team Member to deliver friendly customer service, help customers locate products, and ensure a fast, accurate checkout experience. You will participate in truck unloading, stocking, and store maintenance to keep shelves in stock and well-merchandised.

The role supports omnichannel processes like BOPIS and SFS, and cross-training in Custom Framing is available. Michaels offers employee discounts and a range of benefits for eligible team members.

Qualifications

• Retail and/or customer service experience preferred
• Ability to stand for long periods and move throughout the store
• Cross trained in Custom Framing selling and production

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to SOPs and Company policies; interact respectfully with others; promote company values; be a role model to team members
• Cross trained in Custom Framing selling and production

Job description

Michaels in Riverton, UT is seeking a Store Team Member to deliver friendly customer service, help customers locate products, and ensure a fast, accurate checkout experience. You will participate in truck unloading, stocking, and store maintenance to keep shelves in stock and well-merchandised.

The role supports omnichannel processes like BOPIS and SFS, and cross-training in Custom Framing is available. Michaels offers employee discounts and a range of benefits for eligible team members.