Seasonal Retail Associate: Customer Service & Framing

Michaels Stores; Raleigh (NC); On-site; USD 1,653,000 - 2,066,000; Part time

Benefits offered by this job

Employee discounts

Benefits package

Job summary

Michaels Stores in Raleigh is seeking team members to deliver friendly customer service, help shoppers find products, and ensure a fast, accurate checkout experience.

You will participate in truck unloads, stocking, planograms, and omni-channel processes like BOPIS and SFS, with opportunities to learn Custom Framing and cross-train in related duties. The role emphasizes adherence to SOPs and a positive, respectful store environment.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and enrollments.
• Assist with omni-channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POG) processes.
• Maintain stock and recovery, including returns and go-back processes.
• Support shrink control and safety programs; follow SOPs and company policies.

Skills

Customer service

Cash handling

Friendly communication

Job description

Michaels Stores in Raleigh is seeking team members to deliver friendly customer service, help shoppers find products, and ensure a fast, accurate checkout experience.

You will participate in truck unloads, stocking, planograms, and omni-channel processes like BOPIS and SFS, with opportunities to learn Custom Framing and cross-train in related duties. The role emphasizes adherence to SOPs and a positive, respectful store environment.