Seasonal Retail Associate — Customer Service & Framing

Michaels; Chehalis (WA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental and vision coverage

Job summary

Michaels is seeking a team member in Chehalis, WA to deliver friendly customer service, help customers shop, and ensure a fast checkout experience. You will assist with unloading trucks, stocking, and maintaining store standards to keep products in stock and well merchandised.

Responsibilities include engaging customers about the Rewards program, assisting with Buy Online Pickup in Store, and adhering to SOPs while supporting safety programs. The role may involve evenings and weekends.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to remain standing for long periods and move throughout the store.
• willingness to assist with truck unload, stocking and store recovery.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards program enrollments and private label cards.
• Educate customers on VOC survey and omni-channel processes (BOPIS/SFS).
• Participate in truck unload, stocking, and planogram processes.
• Maintain in-stock store and merchandise recovery; support safety programs.

Skills

Customer service

Cash handling

POS transactions

Tools

POS system

Job description

Michaels is seeking a team member in Chehalis, WA to deliver friendly customer service, help customers shop, and ensure a fast checkout experience. You will assist with unloading trucks, stocking, and maintaining store standards to keep products in stock and well merchandised.

Responsibilities include engaging customers about the Rewards program, assisting with Buy Online Pickup in Store, and adhering to SOPs while supporting safety programs. The role may involve evenings and weekends.