Seasonal Retail Associate - Customer Service & Checkout

Michaels Stores; Mableton (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision

Employee discounts

Tuition assistance

Job summary

The Michaels Companies Inc. is seeking store team members in Mableton, GA to provide friendly customer service, help shoppers locate products, and deliver a fast, accurate checkout experience. You will participate in truck unloads, stocking, and planogram activities to keep the store well-merchandised and in-stock.

A positive, customer-focused attitude is essential for success. Responsibilities include engaging customers on programs like Rewards and Private Label Credit Cards, supporting

Qualifications

• Retail or customer service experience is preferred.
• Ability to stand for long periods and move around the store.
• Strong communication and problem solving to assist customers.

Responsibilities

• Help customers locate products and provide solutions in a friendly manner.
• Process fast, accurate checkout with cash handling to standards.
• Explain rewards program and enrollment for Private Label Credit Card.
• Educate customers on Voice of Customer (VOC) surveys.
• Assist with omni-channel processes including BOPIS and Ship From Store.
• Support truck unload, stocking, and planogram (POG) duties.
• Maintain in-stock conditions and participate in shrink/safety programs.
• Adhere to SOPs and company policies; model positive behavior.

Skills

Customer service

Cash handling

Merchandising

POS systems

Job description

The Michaels Companies Inc. is seeking store team members in Mableton, GA to provide friendly customer service, help shoppers locate products, and deliver a fast, accurate checkout experience. You will participate in truck unloads, stocking, and planogram activities to keep the store well-merchandised and in-stock.

A positive, customer-focused attitude is essential for success. Responsibilities include engaging customers on programs like Rewards and Private Label Credit Cards, supporting