Seasonal Retail Associate: Customer Experience & Growth

The TJX Companies, Inc.; Raleigh (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k)

Life insurance

Paid holidays

Job summary

The TJX Companies, Inc. is hiring at HomeGoods in Raleigh to deliver a high level of customer service and maintain a clean, organized store environment. You will interact with customers, follow operating procedures, and support store priorities including merchandising and loss prevention.

Ideal candidates have strong communication and multitasking abilities, are flexible with shifts, and can lift items as needed. This role involves being part of a collaborative team at the Raleigh store location.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains cleanliness and recovery standards for the sales floor and participates in store upkeep.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and safety initiatives.

Skills

Customer service

Multi-tasking

Communication

Attention to detail

Flexible schedule

Lifting heavy objects

Job description

The TJX Companies, Inc. is hiring at HomeGoods in Raleigh to deliver a high level of customer service and maintain a clean, organized store environment. You will interact with customers, follow operating procedures, and support store priorities including merchandising and loss prevention.

Ideal candidates have strong communication and multitasking abilities, are flexible with shifts, and can lift items as needed. This role involves being part of a collaborative team at the Raleigh store location.