Seasonal Retail Associate: Customer Experience & Framing

Michaels; Fort Lauderdale (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

medical coverage

dental coverage

vision coverage

telemedicine services

flexible spending accounts

commuter benefits

tuition assistance

adoption assistance

various voluntary insurance options

employee discounts

access to partner discount programs

Job summary

Michaels is hiring for a store position in Fort Lauderdale, FL. The role focuses on delivering friendly customer service, assisting shoppers, and ensuring fast checkout experiences with accurate cash handling. You will participate in unloading trucks, stocking, and maintaining planograms to keep the store well-merchandised and in stock.

The job emphasizes guidance on the Rewards program enrollments, BOPIS/SFS processes, and adherence to SOPs and safety standards. U.S.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program enrollments and Private Label Credit Cards.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Maintain store recovery and merchandise replenishment; manage returns/go backs.
• Support shrink and safety programs.
• Promote SOPs and company policies to ensure compliance.

Skills

Customer service

Cash handling

Store operations

Rewards enrollment

Tools

Point of Sale (POS)

Job description

Michaels is hiring for a store position in Fort Lauderdale, FL. The role focuses on delivering friendly customer service, assisting shoppers, and ensuring fast checkout experiences with accurate cash handling. You will participate in unloading trucks, stocking, and maintaining planograms to keep the store well-merchandised and in stock.

The job emphasizes guidance on the Rewards program enrollments, BOPIS/SFS processes, and adherence to SOPs and safety standards. U.S.