Seasonal Retail Associate — Customer Experience & Checkout

Michaels Stores; Town of Middleton (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Michaels Stores in Madison-Middleton, WI is seeking a Store Associate who will deliver friendly customer service, help customers shop, and ensure a fast, accurate checkout.

You will participate in stocking, shelving, and merchandising, while supporting omni-channel services like Buy Online Pickup in Store and Ship From Store. The role requires standing and moving around the store, with opportunities to grow within a busy retail environment.

Qualifications

• Retail or customer service experience preferred.
• Able to stand for long periods and move around the store.
• Cash handling to standards during checkout.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast checkout experience and execute cash handling to standards.
• Engage customers on rewards programs and enrollments.
• Assist with omni-channel processes (BOPIS, SFS).
• Participate in truck unload, stocking and planogram processes.
• Maintain in-stock store and handle returns as needed.
• Support safety and shrink programs and SOP compliance.

Skills

Customer service

Cash handling

Job description

Michaels Stores in Madison-Middleton, WI is seeking a Store Associate who will deliver friendly customer service, help customers shop, and ensure a fast, accurate checkout.

You will participate in stocking, shelving, and merchandising, while supporting omni-channel services like Buy Online Pickup in Store and Ship From Store. The role requires standing and moving around the store, with opportunities to grow within a busy retail environment.