Seasonal Retail Associate - Customer Experience

Winners Merchants International, L.P.; Troy (MI); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

TJX Companies' HomeGoods store in Troy, MI is seeking a customer-focused associate to ensure a highly satisfying shopping experience. You will engage with customers, ring transactions, promote loyalty programs, and maintain store cleanliness and organization.

The role requires strong communication, ability to multitask, and flexibility to work varying shifts. Retail experience is preferred, with opportunities to grow within a Fortune 100 company.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Detail oriented

Multi-tasking

Adaptability

Job description

TJX Companies' HomeGoods store in Troy, MI is seeking a customer-focused associate to ensure a highly satisfying shopping experience. You will engage with customers, ring transactions, promote loyalty programs, and maintain store cleanliness and organization.

The role requires strong communication, ability to multitask, and flexibility to work varying shifts. Retail experience is preferred, with opportunities to grow within a Fortune 100 company.