Seasonal Retail Associate - Customer Experience

The TJX Companies, Inc.; Federal Way (WA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Paid holidays

Job summary

The HomeGoods team at The TJX Companies, Inc. is seeking a customer-focused associate to deliver a top-notch shopping experience in our Federal Way location. You will engage with customers, maintain store appearance, and support multiple areas as needed to meet business needs.

Responsibilities include processing transactions, promoting loyalty programs, and upholding merchandising standards while working with teammates to keep the store safe and organized. Prior retail experience is a plus.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers and maintaining a clean, organized store environment.
• Adheres to operational, merchandising, and loss prevention standards and may be cross-trained to work in multiple areas of the store.
• Ring customer purchases/returns accurately and handle cash/change according to procedures.
• Promote credit and loyalty programs and uphold merchandising standards.
• Prepare merchandise for the sales floor following procedures; participate in store recovery and cleanliness initiatives.
• Support store safety, shrink reduction goals, and labor policies.

Skills

Customer service

Flexibility

Communication

Attention to detail

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

The HomeGoods team at The TJX Companies, Inc. is seeking a customer-focused associate to deliver a top-notch shopping experience in our Federal Way location. You will engage with customers, maintain store appearance, and support multiple areas as needed to meet business needs.

Responsibilities include processing transactions, promoting loyalty programs, and upholding merchandising standards while working with teammates to keep the store safe and organized. Prior retail experience is a plus.