Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Burlington (MA); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Associate discount

401(k)

Job summary

The TJX Companies, Inc. in Burlington, MA is seeking a store associate to deliver a highly satisfying customer experience across various TJX brands. You will engage with customers, follow procedures, and help keep the store organized and welcoming.

You’ll be part of a team that values honesty, integrity, and respect, with opportunities to learn, grow, and advance within the off-price retail network. Competitive pay and benefits accompany this role.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Model customer experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and count change back according to procedures.
• Promote credit and loyalty programs.
• Maintain merchandising philosophy and follow procedures/standards.
• Process and prepare merchandise for the sales floor.
• Initiate and participate in store recovery as needed.
• Maintain cleanliness and recovery standards for the sales floor and store.
• Provide and accept recognition and constructive feedback.
• Adhere to labor laws, policies, and procedures.
• Support shrink reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Organizational skills

Multitasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Burlington, MA is seeking a store associate to deliver a highly satisfying customer experience across various TJX brands. You will engage with customers, follow procedures, and help keep the store organized and welcoming.

You’ll be part of a team that values honesty, integrity, and respect, with opportunities to learn, grow, and advance within the off-price retail network. Competitive pay and benefits accompany this role.