Part-Time Retail Associate — Elevate Customer Experience

The TJX Companies, Inc.; Dubuque (IA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

The TJX Companies, Inc. is seeking a frontline Retail Associate in a Dubuque, IA location to deliver outstanding customer experiences and maintain a clean, organized store.

You may work across areas to support business needs and follow loss prevention, merchandising, and operational standards. Responsibilities include assisting customers, processing transactions, promoting loyalty programs, and upholding safety and store standards.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes and unexpected situations.
• Capable of lifting heavy objects.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Retail experience

Job description

The TJX Companies, Inc. is seeking a frontline Retail Associate in a Dubuque, IA location to deliver outstanding customer experiences and maintain a clean, organized store.

You may work across areas to support business needs and follow loss prevention, merchandising, and operational standards. Responsibilities include assisting customers, processing transactions, promoting loyalty programs, and upholding safety and store standards.