Seasonal Retail Ambassador: Elevate Customer Experience

rothys.com; Pasadena (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

Rothy’s is seeking a Seasonal Retail Ambassador in Pasadena, CA. You will be the brand representative on the sales floor, delivering exceptional customer experiences, driving sales through service, and supporting a welcoming store culture.

Light operational duties help keep the store organized and well-maintained. You should have retail or customer service experience, excellent communication skills, and a passion for service.

Qualifications

• Previous retail or customer service experience preferred.
• Strong communication skills and the ability to build genuine customer connections.
• A passion for service and the drive to achieve personal and team sales goals.
• Willingness to support operational tasks as part of the team.
• Availability to work at least 16 hours/week, either 3 Peak Days (Fri, Sat, Sun + Holidays) OR 2 Peak Days (Fri, Sat, Sun + Holidays) + 2 Non-Peak Days (Mon–Thu)

Responsibilities

• Deliver the Rothy’s Experience to every customer—a best in class service experience rooted in Rothy’s values—consistently embodying the brand through presentation, communication, and product expertise
• Drive personal sales and results and contribute to team goals
• Create lasting relationships with our customers by engaging in strong clienteling practices
• Contribute to a positive, inclusive, and service driven store culture by modeling collaborative, team focused behavior
• Execute assigned responsibilities accurately as part of daily store operations, including stock replenishment, visual merchandising support, and store organization and cleanliness
• Demonstrate knowledge of store operations and policies, following established procedures and SOPs to ensure operational excellence and compliance

Skills

Retail experience

Customer service

Communication skills

Sales goals

Operational support

Availability 16 hrs/wk

Job description

Rothy’s is seeking a Seasonal Retail Ambassador in Pasadena, CA. You will be the brand representative on the sales floor, delivering exceptional customer experiences, driving sales through service, and supporting a welcoming store culture.

Light operational duties help keep the store organized and well-maintained. You should have retail or customer service experience, excellent communication skills, and a passion for service.