Seasonal Retail Ambassador: Elevate Customer Experience

Rothy's; Boston (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Rothy’s in Boston, MA is seeking a Seasonal Retail Ambassador to create exceptional customer experiences on the sales floor. You’ll represent the brand, deliver personalized service, and help customers find their perfect fit while embodying our values.

This role emphasizes relationship-building, strong communication, and teamwork in a fast-paced store environment. The position supports store operations and requires availability for peak days.

Qualifications

• Previous retail or customer service experience preferred
• Strong communication skills and the ability to build genuine customer connections
• A passion for service and the drive to achieve personal and team sales goals
• Willingness to support operational tasks as part of the team
• Availability to work at least 16 hours/week with Peak Days on Fri/Sat/Sun/holidays or 2 Peak Days + 2 Non-Peak Days
• Ability to stand/walk an entire shift

Responsibilities

• Deliver the Rothy’s Experience to every customer with exemplary service
• Drive personal sales and contribute to team goals
• Create lasting relationships with customers through clienteling
• Contribute to a positive, inclusive store culture through teamwork

Skills

Retail experience

Communication skills

Customer service

Sales drive

Team collaboration

Job description

Rothy’s in Boston, MA is seeking a Seasonal Retail Ambassador to create exceptional customer experiences on the sales floor. You’ll represent the brand, deliver personalized service, and help customers find their perfect fit while embodying our values.

This role emphasizes relationship-building, strong communication, and teamwork in a fast-paced store environment. The position supports store operations and requires availability for peak days.