Seasonal Restaurant Server

Hotel Lucine; Galveston (TX); On-site; USD 24,000 - 36,000; Full time

Job summary

Hotel Lucine in Galveston, TX is seeking a friendly server to greet guests at assigned tables, present menus, take cocktail and meal orders, and ensure guests have everything they need.

You will upsell items, relay orders to the kitchen, serve courses, refill condiments, and maintain clean tables. The role requires knowledge of the menu, daily specials, and room for training attendance; compensation is base wage plus tips.

Qualifications

• Prior serving experience preferred.
• Ability to upsell and describe menu items.
• Know menu and daily specials.
• Excellent communication and teamwork.

Responsibilities

• Greet guests at assigned tables and ensure each guest has a dining room menu.
• Offer, sell and obtain cocktail orders from guests.
• Obtain the meal order and put into POS for kitchen staff to prepare.
• Serve the food once prepared and ensure guests have everything they need.
• Return to assigned tables periodically to see if additional items are desired. When guests have completed their meal, suggest a dessert.
• Deliver the check after completion of the meal or dessert.
• Remove dirty dishes and silverware, place them in respective trays.
• Prepare tables for service - wipe clean, set with clean linen, glassware, and silverware, properly placed; place condiments in an attractive fashion.
• Up-sell/suggestively sell food and beverages by describing each item in an appealing way to increase check average.
• Refill all condiments and server station supplies at the end of each shift.
• Attend regular staff and training meetings.
• Perform opening & closing work as requested.
• Maintain knowledge of current in-house and company marketing programs.
• Prepare and deliver room service or take-out orders as requested.

Skills

Guest service

Upselling

POS knowledge

Table service

Tools

POS system

Job description

• Greet guests at assigned tables and ensure each guest has a dining room menu
• Offer, sell and obtain cocktail orders from guests
• Obtain the meal order and put into POS for kitchen staff to prepare
• Serve the food once prepared and ensure guests have everything they need
• Return to assigned tables periodically to see if additional items are desired. When guests have completed their meal, suggest a dessert. After completion of the meal or dessert, deliver the check
• Remove dirty dishes and silverware, place them in respective trays
• Prepare tables for service - wipe clean, set with clean linen, glassware, and silverware, properly placed; place condiments in an attractive fashion. May concentrate all his/her efforts on service during rush periods
• Know menu, menu prices, composition of food and beverage menu items; familiarity with all daily specials and with proper plating procedures
• Up-sell/suggestively sell food and beverages by describing each item in an appealing way to increase check average
• Requires familiarity with all daily specials and with proper plating procedures
• Refill all condiments and server station supplies at the end of each shift
• Maintain food and beverage control (i.e. pre-check machine, portion control, liquor control); follow guidelines and practices outlined in TIPs training
• Attend regular staff and training meetings
• Perform opening & closing work as requested
• Maintain knowledge of current in-house and company marketing programs
• Prepare and deliver room service or take-out orders as requested

Compensation- $2.13 plus tips