Seasonal Restaurant Server

Hotel Lucine; Galveston (TX); On-site; USD 17,000 - 34,000; Full time

Job summary

Hotel Lucine in Galveston seeks an attentive server to greet guests, present menus, and take beverage orders. You will input orders into the POS system, serve courses, and ensure guest satisfaction throughout the dining experience.

Strong knowledge of the menu, daily specials, plating, and upselling is essential. You will refresh tables, assist with room service or take-out, and participate in opening/closing duties as needed.

Qualifications

• Provide attentive guest service and dining room experience.
• Demonstrate menu knowledge and daily specials.
• Upsell menu items to enhance check averages.

Responsibilities

• Greet guests at assigned tables and ensure each guest has a dining room menu.
• Offer, sell and obtain cocktail orders from guests.
• Obtain the meal order and input into POS for kitchen staff.
• Serve food and anticipate guest needs throughout service.
• Check back with guests and suggest desserts; deliver checks.
• Clear dishes and reset tables for new guests.
• Maintain table setup with linen, glassware, and condiments.
• Familiarize with menu items, pricing, daily specials, and plating.
• Refill condiments and manage server station supplies.
• Attend staff meetings and perform opening/closing duties.

Skills

Guest service

Upselling

POS operation

Food & beverage knowledge

Team player

Education

High school diploma

Tools

POS system

Job description

• Greet guests at assigned tables and ensure each guest has a dining room menu
• Offer, sell and obtain cocktail orders from guests
• Obtain the meal order and put into POS for kitchen staff to prepare
• Serve the food once prepared and ensure guests have everything they need
• Return to assigned tables periodically to see if additional items are desired. When guests have completed their meal, suggest a dessert. After completion of the meal or dessert, deliver the check
• Remove dirty dishes and silverware, place them in respective trays
• Prepare tables for service - wipe clean, set with clean linen, glassware, and silverware, properly placed; place condiments in an attractive fashion. May concentrate all his/her efforts on service during rush periods
• Know menu, menu prices, composition of food and beverage menu items; familiarity with all daily specials and with proper plating procedures
• Up-sell/suggestively sell food and beverages by describing each item in an appealing way to increase check average
• Requires familiarity with all daily specials and with proper plating procedures
• Refill all condiments and server station supplies at the end of each shift
• Maintain food and beverage control (i.e. pre-check machine, portion control, liquor control); follow guidelines and practices outlined in TIPs training
• Attend regular staff and training meetings
• Perform opening & closing work as requested
• Maintain knowledge of current in-house and company marketing programs
• Prepare and deliver room service or take-out orders as requested