Seasonal Recreation Fee Lead & Frontline Supervisor

National Park Service; Chicago (IL); On-site; USD 29,000 - 43,000; Part time

Job summary

National Park Service leads seasonal recreation fee operations in the Chicago area, overseeing fee collection at multiple locations and serving as the primary point of contact for visitors seeking information on park facilities and recreational opportunities. This role emphasizes compliance with federal funding regulations and guest services, with a focus on accuracy and integrity of cash handling.

The Lead Recreation Fee Technician (Seasonal) will supervise three or more staff, provide training

Qualifications

• Lead at least three full-time employees in fee collection operations.
• Explain area recreational opportunities and visitor services to guests.

Responsibilities

• Provide on-the-job training, mentoring, and coaching to staff.
• Lead three or more full-time employees in fee revenue collection and donations.
• Serve as front-line representative, guiding guests on facilities, trails, and services.
• Ensure proper handling of government funds and deposits.
• Balance workload and supervise day-to-day operations; adjust priorities with supervisor.

Job description

National Park Service leads seasonal recreation fee operations in the Chicago area, overseeing fee collection at multiple locations and serving as the primary point of contact for visitors seeking information on park facilities and recreational opportunities. This role emphasizes compliance with federal funding regulations and guest services, with a focus on accuracy and integrity of cash handling.

The Lead Recreation Fee Technician (Seasonal) will supervise three or more staff, provide training