Seasonal Pop Culture Lead & Customer Champion

BoxLunch; Springfield (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

BoxLunch is seeking a Seasonal Key Holder in Springfield, MO to support the store leadership team and deliver outstanding customer experiences. Your fandom knowledge will help train new recruits and contribute to meeting sales targets.

You will assist with opening/closing, stock room organization, merchandising, and at the register to drive add-on sales. Strong communication and teamwork are essential for success in this role.

Qualifications

• Retail experience preferred.
• 18 years of age or older.
• High school diploma or GED.
• Strong collaboration and communication skills.
• Ability to lift up to 50 pounds.

Responsibilities

• Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills and use of the Force
• Step in and step up when needed. You’ll provide leadership support and help run the store when your Manager gets pulled away
• Understand store sales plan and comp sales goals, and help drive sales by increasing key KPIs: UPT and ADT
• Cover the sales floor zone and ensure that assigned areas are up to visual standards. You’ll also help in the opening and closing of the store
• Work the register; you’ll process sales transactions and use your fandom knowledge to drive add on sales. We’ll need you to also be able to close out the register and communicate and shortages or overages to your Store Manager
• Assist with planogram changes including store map, wall, fixture, & merchandising mix
• Let your voice be heard! You’ll communicate fashion & music trend information to management and respective HQ partners
• While we welcome wizards, we don’t like it when spells are stolen. You’ll work with Store Management to ensure there’s no misuse of spells and wizardry around theft.
• Support the maintenance of the mother ship; you’ll help keep the stock room organized and the store tidy.
• Train and coach new Sales Associates as needed to help them quickly get acclimated to the team
• Any other activities as assigned by your Store Leader

Skills

Customer service

Leadership

Training

Communication

Sales

Education

High school Diploma or GED

Job description

BoxLunch is seeking a Seasonal Key Holder in Springfield, MO to support the store leadership team and deliver outstanding customer experiences. Your fandom knowledge will help train new recruits and contribute to meeting sales targets.

You will assist with opening/closing, stock room organization, merchandising, and at the register to drive add-on sales. Strong communication and teamwork are essential for success in this role.