Seasonal Pet Resort Front Desk — Growth & Perks

Pet Paradise; Jacksonville (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Advancement opportunities

Unleashed Leadership Academy

Dog Training Academy scholarship

Grooming Academy scholarship

Complimentary Pet Day Camp

30 Days of Complimentary Pet Boarding

DailyPay

Discounted Veterinary Care/Grooming

Dog/Cat Adoption Assistance

Fitness Reimbursement

Paid Time Off

401(k) with Company Match

Health, Dental & Vision Insurance

Employee Assistance Program

Job summary

Pet Paradise is seeking a Seasonal Front Desk Associate at the Bartram resort in Jacksonville, FL. This role greets guests, handles check-ins/outs, coordinates pet care, and supports the front desk with a friendly, professional manner.

The position offers perks such as advancement through leadership and training academies, pet care scholarships, and benefits including paid time off and health insurance for eligible staff.

Qualifications

• 1-2 years in a customer service role preferred.
• Cheerful, friendly and positive team attitude.
• Strong written and verbal communication with attention to documentation.

Responsibilities

• Welcome pet parents and guests with a friendly, positive demeanor.
• Manage check-ins and check-outs, and assist with suite placement.
• Walk dogs for drop-offs/pickups and coordinate care per resort needs.
• Answer phone calls, voicemails, and emails promptly and professionally.
• Handle cashier/point-of-sale operations and maintain lobby cleanliness.
• Coordinate with veterinary teams and assist with grooming and boarding needs.

Skills

Customer service

Excellent communication

Problem solving

Attention to detail

Lift up to 60 lbs

Flexible schedule

Team player

Job description

Pet Paradise is seeking a Seasonal Front Desk Associate at the Bartram resort in Jacksonville, FL. This role greets guests, handles check-ins/outs, coordinates pet care, and supports the front desk with a friendly, professional manner.

The position offers perks such as advancement through leadership and training academies, pet care scholarships, and benefits including paid time off and health insurance for eligible staff.