Seasonal People & Operations Associate

Higher Ground Labs; Austin, Northern (TX, KY); Hybrid; USD 65,000 - 75,000; Full time

Job summary

Civitech, a remote-first public benefit corporation, seeks a Seasonal People & Operations Associate to own temporary recruitment cycles and support HR/ops workflows. This fixed-term role operates within our Austin, TX office and across 30 states.

The position runs through December 15, 2026, with potential extension. Sponsorship is not provided; US work authorization is required. A strong candidate experience and discretion are essential.

Qualifications

• Operations or Administrative Experience (2+ years): experience supporting operations, HR, IT, or administrative functions, preferably in a fast-paced or startup environment.
• Exceptional Organization & Detail-Orientation: you cross your t’s and dot your i’s; managing multiple pipelines across time zones is manageable.
• Clear & Concise Communicator: strong written and verbal communication, professional candidate experience, asynchronous collaboration tools.
• Handles Ambiguity & Discretion: comfortable with shifting priorities while maintaining confidentiality of data.
• Tech Savvy: quick to learn and manage technical systems for Operations and HR.

Responsibilities

• Employee Setup & Basic IT Support: set up new hires with equipment, access, and accounts; first point of contact for basic IT.
• Onboarding & Offboarding Support: assist with onboarding logistics and end-of-season offboarding tasks.
• Operations Projects: partner on process documentation, events, logistics, and related projects.
• Daily Operational Support: respond to inquiries, manage state onboarding requirements, support employment verifications.
• Special Projects: collaborate with Operations and CEO office on ad hoc initiatives.
• Systems Management: maintain data integrity across HR and operations tools (Rippling, Asana, Lever, Greenhouse).

Skills

Operations

Admin

HR

IT

Startup

Tools

Rippling

Asana

Lever

Greenhouse

Job description

Civitech is a public benefit corporation dedicated to creating a fairer and more equitable democracy by building the tools and infrastructure needed to increase civic participation, empower Democratic candidates to win, and support the success of progressive causes.

Since its founding in 2019, over 500 partners—a range of nonprofit organizations, national political committees, and individual campaigns—have utilized Civitech’s tools to reach tens of millions of voters to help create a more equitable and progressive democracy.

The Seasonal People & Operations Associate is responsible for owning and driving our temporary/seasonal recruitment cycles while supporting core People and Operational workflows. This role requires high attention to detail, exceptional candidate care, and strong tactical execution.

This is a temporary role expected to run through December 15, 2026. While there may be the potential for extension or conversion to a full‑time role depending on business needs, candidates should apply with the understanding that the position is currently scoped as a fixed‑term role.

Civitech is a remote‑first company hiring within our current footprint of 30 states (AL, AK, CA, CO, DC, DE, FL, GA, HI, IL, IN, MA, MD, MI, MN, NC, ND, NH, NJ, NV, NY, OH, PA, SD, TN, TX, VA, WA, WI, WY); Civitech does have an office in Austin, TX.

It is important that our team reflects the diversity of the organizations we seek to serve. We strongly encourage women, people of color, LGBTQIA+ people, and others otherwise underrepresented in the technology sector to apply.

Civitech’s Values

• We act with Integrity – At Civitech, we hold ourselves to the highest standards and value open and transparent communications with all of our stakeholders.

• We are Changemakers – As a team, Civitech seeks to make transformational change in our democracy by eliminating obstacles meant to hamper contribution from every member of the community.

• We are Collaborators – Buoyed by our mission, we look for opportunities to partner with everyone committed to making democracy easier to participate in.

• We are Bold – We recognize that disruptive change won’t come with doing business as usual. Civitech seeks to revolutionize civic participation by bringing innovation and creativity to politics.

What You Will Do

• Employee Setup & Basic IT Support: Help set up new hires with equipment, systems access, and accounts (e.g., email, Slack, Rippling). Serve as a first point of contact for basic IT and technical troubleshooting, escalating more complex issues as needed.

• Onboarding & Offboarding Support: Assist with new hire onboarding logistics (sending offer letters, inputting data, scheduling training sessions) and offboarding tasks (asset retrieval, systems deactivation) at the end of the season.

• Operations Projects: Partner with the Operations team on a range of projects as needed, from process documentation to event or logistics support.

• Daily Operational Support: Assist with day‑to‑day tasks including responding to employee and vendor inquiries, processing state‑specific onboarding requirements, and supporting employment verifications.

• Special Projects: Partner with the Operations team and CEO office on special projects as needed.

• Systems Management: Help maintain data integrity across our HR and operations tech stack, including tools like Rippling, Asana, Lever, and Greenhouse.

About You

• Operations or Administrative Experience (2+ years): Experience supporting operations, HR, IT, or administrative functions, preferably in a fast‑paced or startup environment.

• Exceptional Organization & Detail‑Orientation: You cross your t’s and dot your i’s. Managing multiple candidate pipelines and scheduling across time zones doesn’t rattle you.

• Clear & Concise Communicator: Excellent written and verbal communication skills, with a focus on delivering a warm, professional candidate experience and collaborating effectively via asynchronous tools (Slack, Asana, email).

• Handles Ambiguity & Discretion: Comfortable navigating the fluid priorities of seasonal hiring while maintaining strict confidentiality regarding candidate and employee data.

• Tech Savvy: Able to quickly learn and manage technical systems for Operations and HR functions

Additional Qualifications (desired but not required)

• Previous experience using Greenhouse and Rippling.

• Previous work in or exposure to the political, progressive, or civic technology space.

Role Logistics

The People & Operations Team is focused on building efficient processes and systems that support the entirety of our organization in achieving its mission.

The Seasonal People Operations Associate is an individual contributor who reports to the Director of People & Operations.

Sponsorship: Civitech is unable to provide visa sponsorship at this time; all applicants must possess independent US work authorization.

Employment Eligibility: Civitech utilizes E-Verify to verify eligibility to work in the United States. This verification step occurs strictly after a formal offer has been extended and accepted, following the completion of Form I-9. Please find more information about our participation in this program here.

Equal Opportunity Employer: Civitech provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or protected veteran status, in strict accordance with federal, state, and local compliance standards.

65000 - 75000 USD a year

• Classification: Temporary / Seasonal Full‑Time (fixed role through December 15, 2026)

• Salary/Compensation: $65,000 - $75,000 annually