Seasonal Part-Time Sales Associate

Richemont; Texas; On-site; USD 21,000 - 28,000; Part time

Job summary

Montblanc | Dallas is seeking a Seasonal Part-Time Sales Associate to achieve individual sales goals and provide exceptional customer service. You will develop client relationships, maintain product knowledge, and support after-sales service while keeping the boutique looking its best.

Ideal candidates have luxury retail experience, strong communication skills, and the ability to stand for long periods. Bilingual English/Mandarin is preferred; Richemont offers a generous benefits package.

Qualifications

• Experience in retail sales; jewelry or luxury product sales preferred.
• Strong customer service focus and ability to build trust with clients.
• Excellent communication and interpersonal skills; detail oriented.
• Ability to stand and operate on the sales floor for most shifts.
• Bilingual English/Mandarin preferred.

Responsibilities

• Achieve preset sales objectives.
• Develop network and clientele.
• Capture client information; continuously enrich client data.
• Maintain strong product knowledge across Montblanc collections.
• Provide outstanding customer service.
• Learn basic pen repair and after-sales techniques.
• Maintain the store's aesthetic and presentation.

Skills

Retail sales

Customer service

Interpersonal skills

Multitasking

Bilingual English/Mandarin

Tools

Computer skills

Job description

Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

Seasonal Part-Time Sales Associate

Montblanc | Dallas

Reports to: Boutique Manager

Role Overview

Overall responsibility for achievement of individual sales objectives; developing and servicing the customer.

Responsibilities

• Achieve preset sales objectives.
• Develop network and clientele.
• Capture client information; consistently adding information to further promote boutique relationships and sales
• Possess strong product knowledge of the various collections
• Provide outstanding customer service.
• Develop a working knowledge of simple pen repair and after sales service techniques.
• Maintain the aesthetic quality of the store.

Qualifications

• Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.
• Strong understanding of Customer Service needs and customer priorities. Ability to establish and maintain effective relationships with customers and gain their trust and respect.
• Excellent interpersonal, communication and computer skills are needed.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.
• Bilingual English/Mandarin preferred.
• Standing on the sales floor for 90% of the workday
• Reaching to access product stored within cabinets or on shelves
• Bending to access product stored within cabinets
• Occasional need to use a ladder to reach product
• Unpacking and/or lifting of large boxes that contain product

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Salary will be determined based on relevant skills and experience.