Seasonal Part-Time Processing Assistant

TASC - Total Administrative Services Corporation; Madison (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

TASC - Total Administrative Services Corporation in Madison, WI is seeking a seasonal, part-time specialist to support Customer Transactions and Interactions. The role focuses on transaction entry, verification, auditing, and client communications, with additional duties as assigned by supervision.

This position runs 20-25 hours per week from October through approximately the end of March. Candidates should be organized, detail-oriented, and capable of rapid learning and problem solving, using

Qualifications

• Education or equivalency to a High School Diploma (preferred).
• Minimum of 1 year experience working in professional office environment (preferred).

Responsibilities

• Process current and new business according to procedure, including transaction entry and verification.
• Perform auditing tasks to ensure accuracy and compliance.
• Maintain client communication and timely updates.
• Understand and utilize TASC products, services, and processes.
• Provide input and feedback to process and product management.
• Operate within the Employee Handbook and all Policies and Procedures.
• Perform additional duties as requested by Supervisor or Management.

Skills

Microsoft Office

Decision making

Communication skills

Excel skills

Problem solving

Alphanumeric data entry

Attention to detail

Math skills

Education

High School Diploma or equivalent

Job description

Position Purpose:

The purpose of this position is, but is not limited to, performing processing activities in the Customer Operations area which focuses on Customer Transactions and Interactions. Organized, detail oriented, fast learners with proven problem solving skills will excel in this role. Primary responsibilities may include transaction entry & verification, auditing, and client communications. Secondary responsibilities include special projects as assigned, training assistance, and general office duties.

This is a seasonal part time non-exempt position working 20-25 hours per week. The seasonal period will run from October through approximately the end of March.

Positional Responsibilities:

• Processing of current and new business according to procedure including, but not limited to:
  • Transaction entry & Verification
  • Auditing
  • Client Communication
• Processing within TASC's standards to ensure commitments to customers are met
• Basic understanding and knowledge of TASC's products, services, and processes
  • Includes TASC operating systems associated with this position
• Provide input, feedback and improvement opportunities to process and product management
• Operate within TASC's guidelines pursuant to the Employee Handbook and all Policies and Procedures
• Perform additional duties as requested by Supervisor and/or Management

Positional Competencies:

• Ability to learn and use multiple systems simultaneously including Microsoft Office
• Decision making skills
• Strong communication skills
• Excel Skills
• Problem solving and troubleshooting skills
• Moderate alphanumeric data entry speed
• Strong attention to detail
• Skills in mathematics to calculate data or solve practical problems

Qualifications:

• Education or equivalency to a High School Diploma (preferred)
• Minimum of 1 year experience working in professional office environment (preferred)

Corporate Core Competencies:

• Drive Action and Results
  • Take on new opportunities with enthusiasm
  • Achieve results even in tough circumstances
  • Take personal accountability for decisions and actions
• Adapt to Change
  • Operate effectively when things are uncertain
  • Proactively acquire and evaluate information and adapt approach to match shifting demands and situations.
  • Rebound from setbacks
• Embrace Innovation
  • Create new and better way to approach challenges and develop solutions
  • Learn through experimentation
  • Encourage feedback and seek opportunities to work better/smarter/faster
  • Show personal commitment and take action to continuously improve
• Create Diversity and Foster Collaboration
  • Actively bring, seek, engage and honor diverse perspectives
  • Identify and address barriers to inclusion to ensure equity and center belonging
  • Work collaboratively and build partnerships to meet shared objectives

TASC is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, gender expression, pregnancy, national origin, citizenship status, disability, genetic characteristics, sexual orientation, marital status, domestic partner status, military status, protected veteran status, disability status or any other characteristic protected by law.

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. TASC participates in E-Verify.

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