Seasonal Part-Time Customer Experience Specialist

Frontier Farm Credit; Jamestown (ND); Hybrid; USD 21,000 - 28,000; Part time

Job summary

Frontier Farm Credit in Jamestown, ND is seeking a part-time Customer Experience Specialist to support customers and teammates. The role is about 20 hours per week during our busy season (October to April), with a flexible schedule between 8:00 and 16:30, Monday through Friday.

You will handle phone inquiries, greet walk-in customers, enter basic transactions, scan and index documents, restock supplies, prepare meetings, and manage mail distribution.

Qualifications

• High school diploma or equivalent.
• Basic computer applications experience.
• Strong communication and organizational skills.
• Ability to multitask and prioritize effectively.

Responsibilities

• Phones: Answer and manage incoming phone calls, direct inquiries to appropriate teammates, and provide excellent customer service.
• Walk-in Traffic: Greet and assist current and potential customers, ensuring a positive and professional experience.
• Basic Transactions: Key in simple transactions and maintain accurate records.
• Scan/Index: Scan documents, index them into our system, and ensure proper filing for easy retrieval.
• Order and Restock Supplies: Monitor inventory levels, order and restock office supplies as needed, and ensure availability of essential materials.
• Meeting Preparation: Assist with preparing for meetings, including ordering and arranging lunch and other refreshments.
• Mail/Distribution: Handle incoming and outgoing mail, distribute it to the appropriate departments or teammates.

Skills

Customer service

Communication

Organization

Education

High school diploma or equivalent

Tools

Basic computer applications

Job description

Frontier Farm Credit in Jamestown, ND is seeking a part-time Customer Experience Specialist to support customers and teammates. The role is about 20 hours per week during our busy season (October to April), with a flexible schedule between 8:00 and 16:30, Monday through Friday.

You will handle phone inquiries, greet walk-in customers, enter basic transactions, scan and index documents, restock supplies, prepare meetings, and manage mail distribution.