Seasonal Part-Time Associate — Friendly Customer Service

Michaels; Allen (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

401(k) with employer match

Medical/Dental/Vision coverage

Employee discounts

Tuition assistance

Job summary

Michaels is seeking a Store Associate in McAllen, TX to help customers find products, operate the register, and participate in truck unload and shelf replenishment. You will support Rewards and Private Label Card enrollments and assist with omni-channel processes like BOPIS and SFS, while maintaining a clean, in-stock store.

Retail or customer service experience is preferred; physical duties include standing and lifting. Training provided; nights and weekends may be required.

Qualifications

• Retail and/or customer service experience preferred.
• Willingness to perform physical tasks including lifting and stocking.
• Strong communication and friendly service.

Responsibilities

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Card enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Maintain merchandise recovery and general store upkeep to stay well-merchandised and in-stock.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to SOPs and Company policies; interact professionally with all customers and team members.
• Cross trained in Custom Framing selling and production.
• Other duties as assigned

Skills

Cash handling

Customer service

Merchandise replenishment

Job description

Michaels is seeking a Store Associate in McAllen, TX to help customers find products, operate the register, and participate in truck unload and shelf replenishment. You will support Rewards and Private Label Card enrollments and assist with omni-channel processes like BOPIS and SFS, while maintaining a clean, in-stock store.

Retail or customer service experience is preferred; physical duties include standing and lifting. Training provided; nights and weekends may be required.