Seasonal Overnight Stock & Customer Service

Michaels Stores; Langhorne (Bucks County); Sur place; USD 25 000 - 38 000; Plein temps

Avantages offerts par ce poste

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Résumé du poste

Michaels Stores in Langhorne, PA is hiring a store associate to help customers, stock shelves, and run a friendly checkout. You will assist with omnichannel processes, truck unloading, and ensuring a well-merchandised, in-stock store.

The role emphasizes customer service, teamwork, and adherence to SOPs. Must be 16+ years old and able to stand for long periods, with opportunities for growth and employee discounts.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and perform physical duties.
• Must be at least sixteen years of age.

Responsabilités

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production

Connaissances

Customer service

Description du poste

Michaels Stores in Langhorne, PA is hiring a store associate to help customers, stock shelves, and run a friendly checkout. You will assist with omnichannel processes, truck unloading, and ensuring a well-merchandised, in-stock store.

The role emphasizes customer service, teamwork, and adherence to SOPs. Must be 16+ years old and able to stand for long periods, with opportunities for growth and employee discounts.